Just a short note to you both to let you know how much I appreciate your prompt service every time I call.
Kelly –If it weren’t for your cheerful voice when you answer a phone call, I don’t know how the business would survive! You are so warm and understanding.
As for Jeff –Also with a smile on his face answering a panic “I have no cool air” call as quickly as possible. I don’t know how you keep up with it especially in 110 degree weather!!
Why do things always happen on the weekend or at night instead of during normal daily hours? Thanks again for always responding so quickly when something fails on the air conditioning.