The LJ Preferred Care Program.
Two simple plans that protect your home comfort — seasonal tune-ups, repair discounts, and priority scheduling, so a failed system never forces a bad decision in a hot week. No pressure, no surprises.
Choose the one that fits your home.
Comfort
Covers one system
2 seasonal tune-ups
One cooling-season visit, one heating-season visit
5% off repairs
On any repair we perform while your plan is active
Priority scheduling
Scheduled ahead of non-members when you need service
After-hours / overtime fees
Billed at our standard rates
Service call fee
Our standard service call fee applies
90-day repair warranty
Parts and labor on every repair we make
$50/yr new-system credit
Builds every year you stay enrolled
Additional systems: +$100/yr (about $9/mo) each
Join ComfortComfort Plus
Covers one system
2 seasonal tune-ups
One cooling-season visit, one heating-season visit
10% off repairs
On any repair we perform while your plan is active
Priority scheduling
Scheduled ahead of non-members when you need service
After-hours / overtime fees
Waived — no extra charge for evening, weekend, or overtime service
Service call fee
Waived — no diagnostic or service call fee for members
1-year repair warranty
Parts and labor on every repair we make
$100/yr new-system credit
Builds every year you stay enrolled
Additional systems: +$140/yr (about $12/mo) each
Join Comfort PlusCooling season
Tuned up before triple digits.
Heating season
Checked before the first cold snap.
What's not included
- Repairs, parts, and replacement equipment — billed separately at member-discounted rates
- Guaranteed prevention of system failure
- Coverage for systems not listed at enrollment
Any recommended repairs or replacements will always be presented as options, not requirements. Our role is to inform you — the decisions are always yours.
Still family owned. Still honest.
Not owned by private equity
LJ is still the same third-generation family business it's always been — no roll-up, no outside owner pushing volume over care.
Non-commissioned employees
Our techs aren't paid to upsell you. Every recommendation is based on what your system actually needs.
Clear terms, no surprises.
Billing & Renewal
- Annual plans are billed in full at enrollment and at each renewal.
- Monthly plans auto-bill your payment method on file until the plan is canceled — this is a recurring subscription.
- We'll notify you in writing at least 30 days before any price change takes effect.
Cancellation
- Cancel anytime by calling (480) 948-5004 or emailing [email protected] — we'll confirm it.
- For monthly plans, cancel at least 3 business days before your next billing date to stop the next charge.
- Annual fees already paid are non-refundable except where required by law; unused visits don't roll over to the next year.
Scheduling & Service Area
- Priority scheduling means members are offered service ahead of non-members — it does not guarantee a specific appointment time.
- Maintenance visits are scheduled by mutual availability within LJ's normal northeast Valley service area.
- Benefits apply only while the account is active and in good standing.
Read the full Membership Terms & Conditions
No pressure. No surprises. Just honest care.
The LJ Preferred Care Program exists to help our customers stay comfortable, informed, and genuinely cared for — family owned, non-commissioned techs, and recommendations you can trust.
Questions? Call (480) 948-5004 or email [email protected].
Put your comfort on the calendar.
Join the Preferred Care Program that keeps Northeast Valley systems alive through triple-digit summers.