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Preferred Care Program

LJ Preferred Care Program

Design Element | LJ Refrigeration

What the LJ Preferred Care Program Is

The LJ Preferred Care Program is a preventive care membership designed to help homeowners take the stress out of maintaining their HVAC systems, reduce unexpected breakdowns, and receive priority service during peak seasons.LJ Refrigeration's story began in the cold winters of Minnesota when Lyle and Karyl Engbarth founded the company, selling and repairing heaters. Seeking new opportunities, they relocated to Arizona, where their son, Jeff Engbarth, joined the business and helped expand its reach. Over time, the company grew into a trusted name in heating and cooling, earning a reputation for excellence and integrity.

This program focuses on scheduled maintenance, convenience, and long-term system care — not sales or pressure.

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What’s Included

Two (2) scheduled maintenance visits per year
  • One cooling-season visit
  • One heating-season visit
Coverage for the number of systems listed at enrollment
Automatic scheduling (you may reschedule as needed)
Priority scheduling during high-demand periods
No after-hours or overtime service fees
5% discount on parts
Ongoing system history and care with LJ Refrigeration

What’s Not Included

The Preferred Care Program does not include:

Repairs, parts, or system replacements
Guaranteed prevention of system failure
Coverage for systems not listed at enrollment

Any recommended repairs or replacements will always be presented as options, not requirements. Our role is to inform you — the decisions are always yours.

Service Call Clarification

Preferred Care members do not pay after-hours or overtime fees.
If service is needed, the standard service call charge applies — the same as during normal business hours.

Design Element | LJ RefrigerationDesign Element | LJ RefrigerationDesign Element | LJ Refrigeration

Membership Pricing

Pricing is based on the number of systems covered:

Systems Covered

Annual Price

1 System

$199/year

2 Systems

$279/year

Each Additional

$80/year

Memberships may be billed annually or monthly, based on the option selected at enrollment.